If a friend complains about a boss at work, I'm likely to advise them to find another job, or speak up.

If someone I know seems anxious about a personal relationship, I'll probably say that all couples have problems and it's maybe worth talking it through with that person.

I hate being confronted by other people's upsets or misery. I try to get away as quickly as possible

I try to understand both sides of an argument before I make a decision about how I feel

I don't mean to be pushy or nosey, but I'm always analysing the reasons for people's problems, and offering solutions

If I see someone begging for change, I always try to give something

Don't ask me how, or why, but I seem to know what's behind other people's problems, often more than they do.

When friends or family members are upset, I generally find a way to offer distraction or change the subject

I know exactly the kinds of things that make my friends happy

When people complain about the hard times, I tend to point out that there are always people worse off.

I can always imagine myself in difficult situations that people describe. I find it fairly easy to understand how they must be feeling.